Return & Exchange Policy
We want you to love your Nomad Supplier purchase. If for any reason you are not completely satisfied, we are here to help.
Returns
You may return eligible items within 30 days of receiving your order, provided that:
The item is unused and in its original condition
The item is in its original packaging
You have proof of purchase (order confirmation email)
To initiate a return, please contact us at support@nomadsupplier.com with your order number and reason for return. We will provide you with return instructions.
Please note: Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
Exchanges
If you would like to exchange an item for a different size or style, please contact us within 14 days of receiving your order. Subject to stock availability, we will do our best to accommodate your request.
Faulty or Incorrect Items
If you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery at support@nomadsupplier.com with your order number and a photo of the issue. We will arrange a replacement or full refund at no additional cost to you.
Refunds
Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed within 5–10 business days to your original payment method. Please note that shipping costs are non-refundable.
Non-Returnable Items
For hygiene reasons, the following items cannot be returned or exchanged:
Last updated: May 2026 Nomad Supplier — London, UK support@nomadsupplier.com
Reviews
The deep red of the crystal is just stunning — rich, vibrant and eye-catching. Really beautiful piece that looks far more expensive than it is.
A really bold, beautiful necklace. The crystal drop catches the light brilliantly. A little longer than I expected but still lovely. Fast delivery.
This has quickly become one of my favourite necklaces. The colour is stunning and it elevates any outfit instantly. Really impressed.
Somehow manages to be dramatic and elegant at the same time. The ruby crystal drop is really striking against a simple neckline. Love it.
Absolutely delighted with this. The quality exceeded my expectations and the colour is even more beautiful in person. Highly recommend.