Return & Exchange Policy
We want you to love your Nomad Supplier purchase. If for any reason you are not completely satisfied, we are here to help.
Returns
You may return eligible items within 30 days of receiving your order, provided that:
The item is unused and in its original condition
The item is in its original packaging
You have proof of purchase (order confirmation email)
To initiate a return, please contact us at support@nomadsupplier.com with your order number and reason for return. We will provide you with return instructions.
Please note: Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
Exchanges
If you would like to exchange an item for a different size or style, please contact us within 14 days of receiving your order. Subject to stock availability, we will do our best to accommodate your request.
Faulty or Incorrect Items
If you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery at support@nomadsupplier.com with your order number and a photo of the issue. We will arrange a replacement or full refund at no additional cost to you.
Refunds
Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed within 5–10 business days to your original payment method. Please note that shipping costs are non-refundable.
Non-Returnable Items
For hygiene reasons, the following items cannot be returned or exchanged:
Last updated: May 2026 Nomad Supplier — London, UK support@nomadsupplier.com
Reviews
Love how sparkly this is without being over the top. The crystals are evenly set and the chain is delicate and elegant. Brilliant buy.
Love how sparkly this is without being over the top. The crystals are evenly set and the chain is delicate and elegant. Brilliant buy.
Bought this as a Valentine's gift and it went down brilliantly. The packaging was beautiful and the necklace itself is stunning. Very happy.
A really wearable, pretty necklace. The crystal heart sits nicely and the length is flattering. Good value for money.
This necklace is just lovely. Sparkly without being gaudy, elegant without being boring. Really happy with my purchase from Nomad Supplier.