Shipping Policy

At Nomad Supplier, we work hard to get your order to you as quickly and safely as possible.

Processing Time

Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive an email confirmation once your order has been dispatched.

Delivery Times

DestinationEstimated Delivery

United Kingdom3–7 business days

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Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and order weight. We occasionally offer free shipping promotions — subscribe to our newsletter to stay updated.

Order Tracking

Once your order is dispatched, you will receive a tracking number via email (where available). Use this number to track your parcel through the carrier's website.

Customs & Import Duties

For international orders, customs duties and import taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our prices or shipping fees. We recommend checking with your local customs office before ordering.

Return & Exchange Policy

We want you to love your Nomad Supplier purchase. If for any reason you are not completely satisfied, we are here to help.

Returns

You may return eligible items within 30 days of receiving your order, provided that:

• The item is unused and in its original condition

• The item is in its original packaging

• You have proof of purchase (order confirmation email)

To initiate a return, please contact us at support@nomadsupplier.com with your order number and reason for return. We will provide you with return instructions.

Please note: Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

Exchanges

If you would like to exchange an item for a different size or style, please contact us within 14 days of receiving your order. Subject to stock availability, we will do our best to accommodate your request.

Faulty or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery at support@nomadsupplier.com with your order number and a photo of the issue. We will arrange a replacement or full refund at no additional cost to you.

Refunds

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed within 5–10 business days to your original payment method. Please note that shipping costs are non-refundable.

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Last updated: May 2026 Nomad Supplier — London, UK support@nomadsupplier.com